Instructional Technology

Instructional Technology provides course design consultation, training, and support for UNC Asheville’s learning management tools, including Canvas and WordPress.

Need Help? Choose Your Support Pathway –

• 24/7 Canvas Live Chat: Click the Help icon in your global Canvas menu for immediate, around-the-clock assistance.

• CTL Resource Hub: Access our Canvas KB (under Faculty & Staff) for our full library of guides and support resources.

• Institutional Resource Hubs: Self-enroll in UNCA-created training environments built for faculty, staff, and students.

• Technical Support: Email itservicedesk@unca.edu to route an official ticket directly to Canvas Admin Ryane Prawel.

Our Staff:

Ryane Prawel
Instructional Technology & LMS Admin
828.251.6635

Rachel Dorsey
Instructional Designer (AI Focus)
828.255.7094

Hours of Operation:
Mon – Fri: 8 a.m. – 5 p.m.
Sat – Sun: Closed

Karpen Hall 114

CPO 2115
One University Heights
Asheville, NC 28804
Office: 828.251.6540

Canvas WordPress Teach Remote Website